Last updated: September 2026. This page explains what Etcetera BioProcess Services collects through this website and our contact form, and what we do with it.
We collect only what you give us through the contact form, or what you tell us directly by phone or email, to respond to your inquiry. We do not sell your information, and we do not share it with third parties for marketing purposes.
When you use the contact form on this site, we collect your name, email address, company, area of interest, and anything you write in the message field. When you call or email our office directly, we collect what you share with us in that conversation.
Like most websites, our hosting and security providers automatically log basic technical information from every visit, such as IP address and browser type, used only for security and site performance.
We use the information you provide to respond to your inquiry, understand your project, and determine whether our services are a fit for what you need.
Your information is seen only by the principals and staff directly involved in responding to your inquiry. We do not sell it, and we do not share it with third parties for advertising or marketing purposes.
We keep inquiry information for as long as needed to respond to you and, if we begin working together, to support that engagement. If you contact us and we do not end up working together, we keep your inquiry only long enough to follow up, then remove it from active use.
This site is served over an encrypted connection (HTTPS), and we apply reasonable technical safeguards to information submitted through our contact form.
You can ask us what information we have about you, ask us to correct it, or ask us to delete inquiry information that is not tied to an active engagement. Email [email protected] or call +1 (346) 440-1450 and we will respond within a few business days.
If we change how we handle information, we will update this page and revise the date at the top.
Reach us at [email protected], at +1 (346) 440-1450, or by mail at 1201 Fannin St. Suite 262, Houston, TX 77002.